Suzanne Quiring is the founder of SuzyQ Menu Concepts, and is a Registered Dietitian in good standing with; Dietitians of Canada, CSNM, Washington State Academy of Nutrition and Dietetics (AND), ANFP & the College of Dietitians of British Columbia. She has her 2 year Continuing Health Care Administration diploma, and strong supporter of the Eden Care Alternative and Pioneer Network. She volunteers her time as the BC provincial rep for Dietitians of Canada Gerontology Network.
Suzanne started SuzyQ Menu Concepts in 1998 after working as the Director of Support Services at a 76 bed Intermediate Care/SCU care facility for several years. The food delivery service at the facility was the same as it had been for over 25 years which is similar to most care facilities – food service staff would plate the meal up inside the kitchen after reading a long likes/dislike list, and the care staff would run back and forth from the servery to deliver the plated food to the resident’s table. Suzanne noticed many limitations regarding limited resident choice and selection, discontented residents, difficulty tracking residents’ likes/dislikes, high staff frustration, high food wastage, rigidity, limited resident contact, poor teamwork, and lots of dining room noise. She thought there had to be a better way!
Working with top end stainless steel manufacturer, she designed the SuzyQ Cart. Suzanne believes this is the best product available on the market to deliver hot meals to seniors in small, compact Long Term Care dining rooms!
Russell Food Equipment (www.russellfood.ca) became the exclusive distributor of the SuzyQ carts for the Canadian market in May 2010. Russell Foods will sell and provide 24/7 parts & service to all SuzyQ carts throughout Canada.
Suzanne continues to stay active working as a Registered Dietitian with seniors in different levels of health care, along with educating and speaking her collegues about the benefits of mobile meal service. Suzanne is very dedicated to help care facilities make the switch to the SuzyQ Cart system as the results are so positive! It is her passion that every care facility’s meal delivery system becomes as “Resident focused” as possible.
Suzanne Quiring is a Registered Dietitian both in Canada and USA. She is a member of Dietitians of Canada, Washington State Academy of Nutrition and Dietetics (AND), and Dietetics in Health Care Communities (DHCC). She is a Certified Dietary Manager with ANFP, and member of CSNM. Along with having her 2 year Continuing Care Administrator’s diploma, and she volunteers as the BC rep for Dietitians of Canada Gerontology Nutrition network. Suzanne has over 25 years experience in the Health Care Community food service industry as a Director of Food Services, Dietitian, and consultant. Suzanne has personally worked in all areas of Residential Care from Assisted living, skilled nursing care, palliative care, dementia care, brain injury, extended care and acute care - she has an appreciation as to the practical and real challenges of providing great meal service to residents, regardless of care level.
In 2000, Suzanne invented the SuzyQ cart System, which is a movement on an improved way on “how” we typically do meal delivery in our LTC dining rooms, which allows for more resident interaction & choice, hotter food and less food waste resulting in significant dollar savings. To date, she has helped over 800+ communities throughout North America improve the dining experience for Residents.
Suzanne has been published in 10 professional journals and been a speaker at National conferences including 2018 ANFP Regional conferences, 2018 Dietitians of Canada National conference, 2016 DHCC National conference, Pioneer Network, Eden Alternative International conference, and numerous health care conferences. She was awarded the Marie Taylor Award for Excellence in Long Term Care by Dietitians of Canada in 2015.
Suzanne spends her time providing education support to Residential Care communities via webinar classes, conference speaking, & email/phone support to folks that are motivated to make a positive change in their dining room. She loves to share her passion & experience on “how” meal service can be done as resident focused as possible, the culture change that is needed, and is a big supporter of the Eden Alternative and Pioneer Network organizations.
SuzyQ carts, are distributed Nationally in the USA by Lakeside, and in Canada by Russell Hendrix.
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by Suzanne Quiring Registered Dietitian